The Industrial Privacy Policy was updated on 06 October 2024.
At Global Hydraulic Solutions, we take your privacy seriously. This Privacy Policy outlines the types of information we collect and how we use it. By using our website, you agree to the practices described here. Additionally, we have highlighted important warranty, quotation, and return policies that pertain to any purchases made through our platform.
Who We Are and What This Policy Covers
Global Hydraulic Solutions is a leading provider of hydraulic pumps and valves. This policy covers our practices for handling personal data, as well as key terms related to product purchases, warranties, and returns. It is important to understand that by interacting with our website and placing orders, you agree to these terms.
Warranty and Purchase Terms
- Warranty: All of our products come with a 6-month warranty against any manufacturing defects. In case of any issues, please contact us for assistance within the warranty period.
- Quotation Validity: Any quotations provided are valid for 1 month from the date they are issued. Prices and availability of products may change after this period.
- Return Policy: Goods once sold cannot be returned. Please ensure you review your order carefully before making a purchase, as all sales are final.
- Purchase Order: Once a purchase order is placed, it cannot be returned or invalidated. Please verify all details before confirming your order.
What Personal Information We Collect
- We collect personal information such as your name, contact details, and shipping address when you place an order or sign up for our services.
- We also gather data on how you use our website, including IP addresses, browser types, and pages viewed, to improve our services and user experience.
- We may use cookies and similar tracking technologies to enhance your experience on our website and provide personalized recommendations.
- All personal information collected is handled with the utmost care and is only used for the purposes stated in this policy.
How We Use Your Information
We use the information we collect to process your orders, provide customer service, and enhance your experience on our website. Additionally, we may use your contact information to send you updates about your order or inform you of promotions. We will not share your personal data with third parties without your consent, except as required by law.
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